Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping smiles and packages


How much does shipping cost?

Shipping costs vary depending on factors such as the destination, weight, and shipping method chosen. To get an accurate shipping cost, please proceed to the checkout page where shipping options and costs will be displayed.

What shipping carriers do you use?

We work with a variety of shipping carriers, including but not limited to USPS, UPS, FedEx, and DHL, to ensure reliable and efficient delivery of your orders.

Where do you deliver?

Currently, we only deliver within the United States. We aim to provide nationwide coverage to ensure all our customers within the US can enjoy our products.

Keeping tabs on your happy mail

Tracking & Delivery

When will my order be shipped?

Orders are generally shipped within 5-7 business days after purchase. However, please note that shipping times may vary depending on the complexity of each project. Our custom-made items require meticulous attention to detail, which can impact the processing time. We appreciate your patience and understanding as we strive to deliver high-quality products tailored to your needs.

Can I change my delivery address?

Unfortunately, once an order has been placed, we are unable to change the delivery address. We recommend ensuring that the correct address is provided at the time of purchase to avoid any delivery issues.

How can I track my order?

To track your order, simply use the tracking number provided in your order confirmation email. You can enter this tracking number on our website's 'Track Order' page or directly on the carrier's website for real-time updates on your delivery status.

How do I know if I have received my complete order?

Upon receiving your package, please check the contents against the items listed on your order confirmation email or packing slip. If you believe any items are missing or incorrect, please contact us at with your order details, and we'll be happy to assist you!